A single question often provides a single answer. It is only when Copilot is used in dialog that the tool starts to create real value in everyday life.
Many people start by using Copilot as a search box. You ask a question, get an answer and move on. This can be useful, but it is rarely where the greatest benefit lies.
From search box to work tool
Copilot becomes more useful when you provide context, ask follow-up questions and let the tool help you develop your reasoning.
Instead of just asking what you should think about before a customer meeting, you can describe the customer, the current situation and what the meeting should lead to. Copilot can then make more relevant suggestions and help you see more perspectives.
A concrete example for a customer meeting
When preparing for a customer meeting, you can use Copilot to:
- describe the customer, the context and what you want to achieve
- get suggestions for questions to ask
- identify risks and compare options
- ask follow-up questions and ask for clarification
- summarize the next steps after the meeting
The more relevant information you provide, the better the support you get back. This makes Copilot not only a tool for quick answers, but a support in the work itself.
AI use is also about ways of working
Using Copilot well is not just about technology. It is also about working practices, instructions, habits and clear use cases.
CoreIT helps companies to implement Copilot with a focus on how the tool will actually be used in everyday life. Not just what licenses are needed, but how Copilot can contribute in meetings, documents, analysis, communication and decision-making.
How do you use Copilot today – as a search box or as a work support?
This can be a good first question when your organization wants to get more out of AI.
