Copilot Studio
Create AI-powered assistants for customer service and internal processes
AI assistants for employees and customers
Do you want to give employees and customers access to smart AI assistants that answer questions, handle tickets or initiate workflows around the clock? With Microsoft Copilot Studio, we can help you create your own AI bots (copilots) that integrate with your systems and processes.
We can create conversational flows, connect with business systems, and use AI to automate dialogs, decisions and actions.
At CoreIT, we help you to:
- Identify use cases where AI can streamline or improve the experience
- Create AI assistants that can be used in Teams, on websites or in internal portals
- Integrate Copilot Studio with your existing systems (e.g. SharePoint and Dynamics 365)
- Build both simple chatbots and advanced assistants with support for custom code and external APIs
Customer service fine
Empower your customers to get answers to common questions, track orders or start tickets directly via chat without having to contact support manually. The AI assistant can be connected to e.g. SharePoint or CRM systems to retrieve and provide information.
Internal helpdesk
Let employees get help with IT issues, HR questions or system usage via a Copilot in Teams. The copilot can guide, create tickets, send forms or connect to the right person, all in a structured and scalable way.
Automated processes
Combine Copilot Studio with Power Automate to trigger processes directly via a conversation. For example, a user can ask to order a computer, create a customer case or book a resource – and the AI does the rest in the background.
Book a demo and experience how Copilot Studio can transform your customer service and internal processes
We’ll help you every step of the way – from idea to finished AI assistant that integrates with your systems and processes. Let’s create real value together with Copilot Studio.
Want to know more?
We help you find the best solution. Get in touch with us and we’ll tell you more!