CoreIT has very good insights into the challenges that urban network companies face when it comes to PTS regulations. We have the methodology how to proceed based on where you stand and what conditions you have at present.
For example, if you have little or no knowledge of ITIL’s basic processes such as Incident, Problem and Change, we have a package to train your staff in this.
If it primarily concerns PTS regulations, we offer to conduct a so-called GAP analysis, where we use a battery of questions, interviews and actually look at what documents / routines / processes you are currently using.
We have also developed a support system that we are sure SSNF members may need.
Read more about our offer to SSNF members.
